FAQ

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Frequently Asked Questions

Individuals Who May be Eligible for SSI/SSP and/or CAPI

Am I eligible?

If you were an active SSI/SSP/CAPI recipient and received an SSI/SSP/CAPI payment during the month of March 2021, you will get a one-time supplemental $600 payment.

How will I get the payment?

A $600 paper check will be mailed to you.

When will my check arrive?

Paper checks will be mailed weekly by zip code starting on May 24, 2021. See the schedule below to find out when you can expect your check.

Week Of

Zip Code Range

05/24/2021

00000 - 91204

06/01/2021

91205 - 92114

06/07/2021

92115 - 93304

06/14/2021

93305 - 95034

06/21/2021

95035 - 99999

What if I don’t get my check?

USPS shipment is normally 5-7 days and COVID delays due to USPS handling alterations has added additional time nationally. If your check has not arrived within 2 weeks of the expected delivery date, please call 1.866.312.3100 and we can look into your case.

Where will my payment be mailed?

Checks will be mailed to the address on file in the month of March 2021. Please call 1.866.312.3100 to update your address if it is different from what it was in March 2021.  Please note that the address update will not impact the address for your program status, just for this one-time payment.

Will my address be updated for other programs?

No, when we update the address on file, this will only affect the delivery of this one time payment. To update your address for your program, please contact your local program office, and/or case worker.

How will I get my check if I am homeless and have no address on file?

You must decide where you would like your check mailed if you do not have an address on file. Please call 1.866.312.3100 to tell us where you would like your check mailed.

Do I need to apply for this payment?

No, you do not need to apply. You will get a payment if you were an active SSI/SSP/CAPI recipient and got an SSI/SSP/CAPI payment in March 2021.

Will my payment impact my SSI/SSP eligibility? 

The payment will not count as income, but will count toward the SSI/SSP resource limit of $2,000 for an individual or $3,000 for a couple beginning the month after you get it.

Will I receive a payment if I am a Social Security Disability Insurance (SSDI) recipient?

If you only get SSDI, and do not get SSI/SSP, you will not receive a Golden State Grant payment. SSDI recipients were not included in the Golden State Grant program.

Public Resources: Golden State Grant (GSG) Program

Why am I getting this money if I never asked for it?

Payments are intended to provide financial relief for Californians who may have been impacted by the economic disruptions resulting from the COVID-19 pandemic.

I was informed that I was supposed to get a call, but I never did?

You may have received a call from the California Department of Social Services on April 2, 2021 informing you of the payment.

Who do I contact to determine if I am eligible for SSI, SSP or CAPI?

Eligibility for both programs is determined by SSA using federal criteria.  Our call center cannot determine eligibility nor provide eligibility related questions to your case.

How much am I eligible for, and how will I receive the payment?

A one-time payment of $600 to SSI/SSP/CAPI recipients. Benefits are in the form of cash assistance, and the one-time payment will arrive as a paper-check.

Am I eligible?

If you were an active SSI/SSP/CAPI recipient and received an SSI/SSP/CAPI payment during the month of March 2021, you are eligible for a one-time supplemental $600 payment.

What if I don’t get my check?

Please call 1.866.312.3100 if you don’t get your check within two weeks of scheduled mailing for your zip code indicated in the question above.

Where will my payment be mailed? 

Checks will be mailed to the address on file in the month of March 2021. Please call 1.866.312.3100 to update your address if it is different from what it was in March 2021.

Who is the Cash Assistance Program for Immigrants (CAPI) for? 

CAPI is a 100 percent state-funded program designed to provide monthly cash benefits to aged, blind, and disabled non-citizens who are ineligible for SSI/SSP solely due to their immigrant status.

How is it that I can qualify for the program?

  1. Meet all other SSI/SSP eligibility criteria except for immigration status
  2. Be age 65 or older, blind, or disabled,
  3. Be a resident of California,
  4. Have resources below the allowable limits of $2,000 for an individual or $3,000 for a couple, and
    1. Have income less than the CAPI standards
    2. Be a non-citizen and meet the immigration status criteria in effect for SSI/SSP as of 8/21/96.
    3. Be ineligible for SSI/SSP solely due to immigration status. This means a CAPI applicant must apply for SSI/SSP, or submit other proof of ineligibility from the Social Security Administration.

Where do I go to apply in person or to find more about CAPI benefits in my county?

Please contact your county social services agency.

Will the payment impact the amount that I am getting for my CalFresh benefits?

Payments do not impact CalWORKs or CalFresh eligibility or benefits.

What if the recipient is made out to “CDS”?

We cannot reissue a check to a different payee, at this time. You will need to work with your case worker to assist in cashing your check.

What if my check is damaged?

If your check has been damaged, we’re able to re-issue you a check, we will ask you to verify personal information. Please call 1.866.312.3100 for check replacements.

What if my check bounced or was rejected?

We suggest you try and deposit the check in person or through an ATM, if the check was refused by an ATM, try depositing the check in person. Please call 1.866.312.3100 if the check is still rejected. 

Can I cash the check on the behalf of someone else?

Only the person the check is made out to can cash the check. If the recipient is a child or facility please work with your case worker for assistance.

We are a check-cashing facility / bank verifying information for an individual?

If you are a bank, institution, or check cashing facility and have questions about the legitimacy of a check, please contact our Call Center for verification on the payee, our direct number is 1.866.312.3100.

Contact Us

For questions not answered in our FAQs, please contact: 1.866.312.3100

For SSP Recipients: www.cdss.ca.gov/inforesources/ssi-ssp

For CAPI Recipients: www.cdss.ca.gov/capi

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