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FAQs: Supplemental Rate Payments for Family Child Care Providers.

What is the status of my payment?

The status of the payment is dependent on many variables. For specific information, please call the Child Care Providers United Supplemental Pay Helpline at (916) 980-8998. Representatives are available Monday through Friday between 8 a.m. - 5 p.m. PST, with interpretation services as needed.

I have a corrected/new address.

To provide updated information, please call the Child Care Providers United Supplemental Pay Helpline at (916) 980-8998. Representatives are available Monday through Friday between 8 a.m. - 5 p.m. PST, with interpretation services as needed.

My payment has been lost/stolen. Can my check be reissued?

Payments can be reissued if they are lost/stolen. Please call the Child Care Providers United Supplemental Pay Helpline at (916) 980-8998. Representatives are available Monday through Friday between 8 a.m. - 5 p.m. PST, with interpretation services as needed.

I believe I received the wrong payment amount.

If there is an error in the amount of the payment, please call the Child Care Providers United Supplemental Pay Helpline at (916) 980-8998. Representatives are available Monday through Friday between 8 a.m. - 5 p.m. PST, with interpretation services as needed.

Is this a one-time payment?

Yes, Fiscal Year 2021-22 payments are one-time. You may be eligible for monthly payments for Fiscal Year 2022-23.

I need my 1099 form for my taxes. When will I get my 1099?

1099s will be mailed by January 31 for prior year payments.

Where can I get more information about the Supplemental Rate payments? 

For more information, please visit CDSS’ website

This payment doesn’t begin to cover the hardship that my business has endured because of Covid-19; where can I find out about more resources?

Please visit these additional resources:

Contact Us

For questions not answered in our FAQs, please contact: Child Care Providers United Supplemental Pay Helpline (916) 980-8998, Monday through Friday 8 a.m. - 5 p.m. PST

childcareproviderpay@foundationccc.org

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